Refund Policy
Exchange & Return Policy - MimiLo
We want you and your little one to be 100% happy with your purchase.
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Easy Exchange (7 Days): If the size doesn't fit, you can exchange it within 7 days of delivery. The product should be unused, unwashed, and with all tags attached.
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What cannot be returned? For hygiene reasons, we cannot accept returns for used, washed or soiled products.
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How to Exchange? Just send us a message on Instagram @mimilo.teddy or Email us. Share your Order ID and the size you need. We will arrange a reverse pickup.
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Refund: Once we receive the product and check the quality, exchange will be processed within 2-3 days. Refunds (if applicable) will be credited to original payment method within 5-7 days.
We are a small mom-run brand, so we will try our best to help you.
With Love, Team MimiLo